Winner of four 2018 Carbonell Awards Including Best Musical
We hope this message finds you safe and well.
These have been unprecedented days for our community and there are more to come. As you may know, Broward Center recently took steps canceling or postponing more than 100 performances scheduled at the Broward Center and Parker Playhouse over the next several weeks, made in careful consultation with the City of Fort Lauderdale as they moved to restrict public gatherings. For your safety and well-being, these actions will affect the upcoming performances of both RAGTIME and FOOTLOOSE. Thank you for your patience as Slow Burn Theatre Company and the Broward Center for the Performing Arts have been working diligently to present both productions on alternate dates.
NEW DATES: MAR 19 – APR 4, 2021
RAGTIME will move into the 2020/2021 season, replacing the previously announced THE FULL MONTY, March 19 – April 4, 2021. The production was in its final days of rehearsal with sets built, costumes fitted and sitzprobe about to begin when the city ordinance banning public gatherings went into effect thus postponing the engagement. Moving RAGTIME to the 2020/2021 season was the best way to bring back the original creative team and cast to present you this powerfully poignant masterpiece which will serve as a tribute to the legendary Tony Award-Winning playwright Terrence McNally, who we recently lost to complications from the Coronavirus.
If you are A SUBSCRIBER WHO HAS RENEWED into the upcoming season that now includes RAGTIME, you have the opportunity to exchange, get additional tickets or request a refund for the original performance.
If you are A CURRENT SUBSCRIBER WHO HAS NOT RENEWED into the upcoming season, you RAGTIME tickets will be valid for A NEW PERFORMANCE DATE in 2021.
If you have not yet purchased tickets to FOOTLOOSE, consider using your Ragtime refund to join us this summer as we reignite the community with this dynamic new production.
If you have already purchased FOOTLOOSE, those tickets will be honored for your NEW PERFORMANCE DATE.Please keep your tickets and join us this summer as we reignite the community with this dynamic new production. Click here for new show dates.
Subscribers may exchange, get additional tickets, or request a refund for the original performance, by using Broward Center’s online CONTACT US FORM, or call Broward Center’s Subscription Customer Service hotline at 954.468.3280 Monday – Friday 10:00 AM – 5:00 PM. All requests must be submitted by no later than April 20. Call volume is high and the online request form is recommended. Under "My Message Is About" – Select Slow BurnTheater Co, then enter your specific request into the "Message" box.
If requesting a refund, we hope that you will consider donating all or a portion of the value of your tickets to Slow Burn to help offset the significant costs we are unable to recoup from the original mounting of this production, for which you will receive a 100% tax-deductible receipt. Be sure to reference SLOW BURN DONATION in the online CONTACT US FORM comments.
Tickets purchased in-person must be refunded or exchanged by visiting the Broward Center’s AutoNation Box Office once we reopen to the public. If you have any questions, please Contact Us.
SINGLE TICKET BUYERS:
Your ticket will be valid for a new performance date:
Please keep your original tickets if you would like to attend your rescheduled performance. All tickets will be honored on the new performance date and we guarantee your same seat location. Your support in this way is greatly appreciated. We understand you may not be able to attend the new date, and you always have the option for a refund or exchange.
Request for refunds can be made before June 30 by contacting Ticketmaster customer service using email or live chat online. Call volume at 800.653.8000 remains high and the online request form is recommended.
Tickets purchased in-person must be refunded or exchanged by visiting the Broward Center’s AutoNation Box Office once we reopen to the public.
If you have any questions, please use the Broward Center CONTACT US FORM to receive the quickest response.
If requesting a refund we hope that you will consider donating all or a portion of the value of your tickets to Slow Burn to help offset the significant costs we are unable to recoup from the original mounting of this production, for which you will receive a 100% tax-deductible receipt. To make a donation to Slow Burn, click here and be sure to reference FOOTLOOSE REFUND in the comment line.
We are reserving your group seats for the new dates. Please contact our group sales department and we can assist with reseating you for a new performance.